Why Your Business Needs a Smart Intercom System

Intercom systems have been around for decades, but like most things, they’ve evolved and become sleek and high-tech. Initially, these systems were used for communication between employees and visitors trying to access certain premises.

These devices had limited capabilities and were an eyesore. The new smart intercom system offers more than just seamless communication. Keep reading to see why installing this system is a good idea.

Track Employee Check-in Time

People don’t like it when their activities are tracked, but when you’re running a business, you want to know that you’re getting your money’s worth. You’re paying the employees; naturally, you would want to know whether they’re checking in and out at the stipulated times.

One way to achieve this is by having the employees sign in immediately when they arrive. However, this has loopholes, as some sign in and leave only to come back hours later. Some request their colleagues to sign in if they’re running late.

Fortunately, with a smart intercom system, your employees will use personal QR codes, virtual keys, or delivery PINs to sign in. This will typically have a timestamp, and thus you’ll know when each employee signed in and out.

This system allows you to track your employees’ movements while on your business premises, thus making it easy to note lateness, extra-long breaks, etc. Keep in mind that not everyone will be receptive to this idea of workplace surveillance. However, if it helps you run your business better and improves productivity, you can consider it.

Adapting to the COVID-19 Workplace

Businesses have to adapt to changing times, and COVID-19 has forced lots of businesses to adapt. People want to feel protected when they visit businesses, which is why they’re mandating masks and social distancing.

This has worked with varying degrees of success. However, you can protect your employees and customers by asking customers to book appointments via your online platforms. Once they book an appointment, they’ll receive a personal QR code or PIN, which they can use to enter.

Unfortunately, COVID-19 is also spread by touching surfaces; thus, the best alternative is using a personal QR code. The visitors or customers will hold up this code to the intercom’s entry panel to unlock the door.

Ideally, the QR code would be temporary, thus allowing them access for only a limited timespan. This would make it easier for your employees, as they know the number of customers they expect for the day.

Another option would be to install a smart intercom system with a touch-free sensor. Since the priority is to reduce contact with high-touch surfaces such as doors, this sensor would be a great addition.

The visitors can make a call via the intercom system by waving their hands. This would ensure that security is maintained, and the risk of spreading COVID-19 through surfaces is reduced.

Restrict Access

There are several areas of any business that are only accessed by authorized personnel. It’s hard to track who is going in and out without implementing certain security features to monitor entry and exit.

This becomes easier if you install a smart intercom system that features a virtual doorman. Since virtual doorman systems have different options, you can choose the options that best suit your business.

For example, if your business has restricted areas, authorized employees can use biometrics to access these areas. In other instances, especially where there is a need for human interaction, the combination of virtual doorman services and intercom systems comes into play.

The remote team controlling access via the virtual doorman will greet the staff members and customers as they come in via the intercom system. This setup typically works best if you don’t plan to hire front-door staff.

Improves Employee Productivity

It’s a tough world out here, and every day there are tons of reports of break-ins, robberies, and all types of violent crimes. If your business is in an area that’s riddled with crime, it would make sense to install a smart intercom system in your business.

It would protect not just your business, but also your employees and assets. Such a system would guarantee that only authorized individuals are allowed access to the business premises. This translates to better security for those working on the premises and, ultimately, better productivity.

If your employees have nothing to worry about and work in a safe and happy environment, you’ll notice an increase in productivity.

Wrapping It Up

It’s amazing what your business can do with these smart intercom systems. Do you need these systems? Absolutely, as they will help you safeguard your assets, employees, and even customers. In addition, they deliver a good return on investment, especially if you consider that some can last over a decade.

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source https://homebusinessmag.com/management/technology-management/business-needs-smart-intercom-system/